Hey you, Ooooooooof. I know Iām not alone in still feeling the weight of the American election results. Thereās a particular kind of exhaustion that follows, the kind that comes not just from processing whatās happened but from seeing so clearly whatās ahead. Right now, Iām back at the Farm for a few days before I head out on my last round of trips for the year, and itās here, in the quiet, that Iāve been able to lean into something that feels like hibernation. Not to escape, exactly, but to...
9 days agoĀ ā¢Ā 11 min read
Hey you! Iām writing this from the San Francisco airport where I just ordered a coffee from a robot. Weird. I just wrapped up a visit with Google, one of my favorite clients, and now Iām waiting for my flight to Orlando, where Iāll be speaking to a room filled with 5,000 HR professionals. I'll be talking about the impacts of Generative AI on knowledge workāhow these tools will change not only what we do but how we do it. Specifically, Iām interested in how theyāll shape the way we solve...
21 days agoĀ ā¢Ā 9 min read
Hi! This week, I'm in the U.S., speaking to a crowd of 2,500 IT and cybersecurity professionals about Digital Culture. And I have to admit, itās a bit ironic. Despite all the technological advancements in privacy and security, the people who seem to truly grasp the power of human-centric approaches arenāt always the expertsātheyāre often the scammers. Social engineering scams are booming, and with technology like generative AI in their arsenal, these schemes have become disturbingly...
about 1 month agoĀ ā¢Ā 8 min read
Hi friend, Iāve settled back at the farm for the week, watching the leaves shift in color, the air growing crisp. Itās the kind of cozy that invites you to nest, to start making soups and take comfort in the changing rhythms of life. But lately, the heaviness in my chest has been harder to shake. The news out of Lebanon, Palestine, and Syria feels like a steady drumbeat of sorrow. Itās that particular kind of heartache that comes when your homeland is under siege. Thereās something visceral...
about 1 month agoĀ ā¢Ā 9 min read
Hi hi, Right now, Iām in Malta facilitating a workshop for 250 Senior HR professionals. The topic? How AI is transforming the way we learn, consume information, and build organizational culture. Itās a conversation that feels especially timely, considering Amazonās recent announcement that they expect employees to return to the office five days a week. In many ways, this reflects a labor market thatās slowly tipping power back toward employersāa stark contrast to the autonomy workers enjoyed...
about 1 month agoĀ ā¢Ā 11 min read
Hi friend, This weekās Dispatch is a bit of a departure from my usual focus on digital culture. But donāt worryānext week, Iāll be back with my annual Spooky Season watch list, a rant about Emily in Paris, updates on the latest AI models, and some news on some exciting upcoming projects! When my family immigrated to Canada in December 1989, we felt incredibly grateful for the opportunitiesāhealthcare, education, safety. Like many newcomers, we viewed Canada as a land of possibility, but the...
about 2 months agoĀ ā¢Ā 4 min read
Hi hi, Greetings from Australia, where Iām currently juggling some client work and prepping for a speaking engagement. But honestly, my mind keeps wandering back to this recent project I wrapped up on AI and Retailāan exploration thatās left me both fascinated and a little uneasy. Iāve been thinking a lot about how AI, TikTok, and fashion are colliding in ways that feel both revolutionary and deeply unsettling. Itās a story about more than just clothes; itās about algorithms, influencer...
2 months agoĀ ā¢Ā 7 min read
Hey you, Weāre living in a time defined by overlapping crisesāfloods, wars, climate change, AIāwhere the constant state of stress doesnāt just weigh on our collective psyche but seeps into our personal lives, affecting how we connect with others. In this āperma-crisis,ā (gag) mental health struggles like anxiety, depression, and PTSD can feel like wrecking balls in our relationships. Supportive friendships are crucial, but what happens when these very conditions cause us to retreat or lash...
3 months agoĀ ā¢Ā 8 min read
Hi hi, Right on cue, Iāve entered the creativity phase of my holidays. This morning, instead of heading to the pool, I found myself drawn to the living room, settling in with Pixel by my side and my laptop open, words flowing effortlessly. Thereās something intoxicating, even liberating, about creating outside of professional obligations. Itās a reminder of how essential rest and distance from work areānot just for our well-being, but for our creative vitality as well. For the first time in...
3 months agoĀ ā¢Ā 7 min read
